We have played here before and were not impressed by your dealing staff. We tip when we want to, not because we are highly suggested to by the dealer. There was another senior dealer that came in and ALL she talked about was tips and the fact that 'they need to eat'. She was improperly trained and this is a very poor reflection on Harrah's. One of the dealers even called her a rookie and said they had to clean up after her when she went on break. It seemed that we as customers were training her.

She tried to take money when she shouldn't have and did not pay when she should have. We had a junior dealer who should never have been put on the table.

We played blackjack at a $10 table for awhile last night. I will probably be looking at other hotels first next year.

The casino was nice but the table games minimum are way too high. The girl at desk had zero customer service skills but finally removed the $26 daily resort fee so the bill ended up $2.00 less than the original cost.įor Harrahs being a so called luxury hotel it’s no where near it. I said there was nothing about parking charge anywhere while booking and with all the issues we’ve had with rooms I expected to be compensated. Went down to desk and they said it was for the 2 cars for parking at $17 a day per car. When I went to do express check out online the bill was almost $100 more than when I booked online. Finally decided to deal with it and let them know later. Was going to call maintenance and the phone was broke and didn’t work. Let it run for 10 minutes and no difference so used the other shower. In the morning I went to take a shower in the stand alone shower and the shower head and fixture was hanging down and would not stay up. Called front desk and were told to come down and change rooms. This year we got our room on the 13th floor and there was a leak in the bathroom ceiling dripping onto the top of toilet seat lid.

Over the years the rooms have been going downhill from the furniture to the bathrooms, paint around the big windows is peeling and chipping. We’ve been to Tahoe for 42 yrs where most of them we have stayed at Harrah’s because each room has 2 bathrooms which is great for 4 ladies.

Harrahs Lake Tahoe Hotel and Casino